Blackberry contacting server on enterprise activation

Check network connectivity on the device. Verify that the mobile or Wi-Fi. Make sure that the activation profile assigned to the supports the device type being activated. If you have defined compliance rules for devices with a jailbroken or rooted OS, restricted OS versions, or restricted device models, verify that the device is compliant.

Gather device logs: For more information on retrieving BlackBerry BlackBerry For more information on retrieving iOS. For more information on retrieving Android. KNOX Workspace. When you troubleshoot activation of Samsung. The activation process is terminated due to security restrictions.

Check the application logs for errors of this nature. Slow synchronization occurs if the BlackBerry Synchronization Service is not running. It will fail on an Initializing status after the wireless calendar synchronization process completes. If content protection is enabled on the BlackBerry device, the BlackBerry device might suspend the slow synchronization session.

Disable content protection during the initial activation, or install the latest version of the BlackBerry Enterprise Server including service pack and hotfixes.

If many BlackBerry device users attempt activations simultaneously then a slow synchronization process can take a long time to run or possibly time out, depending on BlackBerry Enterprise Server load and messaging server performance. Try Zimbra Collaboration with a day free trial. Get it now ». You can contribute in the Community, Wiki, Code, or development of Zimlets.

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Combination of on-premise and cloud. Submit Inquiry. Please login into your control panel and click on the user for which you need to enable BlackBerry Enterprise Services Scroll to the Exchange Info Section.

You will receive activation in your mailbox Enabling services on the device: Please ensure that your mailbox has been enabled for use with BES Blackberry Enterprise Service. Coverage: Please ensure that handheld wireless device is on and that you are in an area of wireless coverage. BlackBerry Enterprise Activation From the device, please follow the steps given below: 1. Click Settings and then Options. Click on Advanced Options and then Enterprise Activation. Enter the activation password.